Legal Document

crickexaff Terms and Conditions

Please read all terms and conditions carefully before using this platform — they define the rights and responsibilities of both you and crickexaff.

Effective Date: 1 January 2026

These terms and conditions apply to all services and products on the crickexaff platform. By using the site, you automatically agree to be bound by these terms.

1 General Terms

These terms and conditions ("Terms") form a legal agreement between crickexaff ("Platform", "we", "us") and any person who accesses or uses this platform ("User", "you"). crickexaff is an online betting and casino platform that provides a safe and transparent gaming experience for users in Bangladesh.

If you do not agree with these terms, please do not use any services of crickexaff. Accessing the site or creating an account means you accept all of these terms.

1.1 Scope of Terms

These terms apply to all services offered by crickexaff, including sports betting, live casino, slot games, table games, virtual sports, and any other gaming products that crickexaff currently offers or may introduce in the future.

1.2 Definitions

  • "Platform" — the crickexaff website and all associated digital channels.
  • "Account" — a personal gaming account registered on crickexaff.
  • "Funds" — money held in a user's account.
  • "Bonus" — promotional credits or benefits granted by crickexaff.
  • "Bet" — a wager placed by a user to participate in any gaming event.

2 Account Registration

To use services on crickexaff, you must create a personal account. By registering, you agree to the following:

2.1 Registration Requirements

  • You may only create one account. Having multiple accounts under the same person's name is strictly prohibited.
  • All information provided at the time of registration must be completely accurate, genuine and up to date.
  • You are required to keep your account login details (username and password) strictly confidential.
  • Creating or operating an account on behalf of another person or as a proxy is prohibited.
  • If you suspect your account is being used without authorization, you must notify crickexaff support immediately.

2.2 Verification Process

crickexaff reserves the right to verify a user's identity at any time. A national ID card, passport or other government-issued document may be required for verification. Withdrawals may be temporarily suspended until verification is complete.

Creating or operating an account with false information may result in permanent account closure and forfeiture of funds.

3 Age Restriction

crickexaff is strictly committed to protecting minors. Use of this platform is permitted only for those aged 21 and above.

3.1 Age Verification

Only those aged 21 or above are permitted to create an account and use services on crickexaff. By registering an account, you confirm that you are at least 21 years old. If crickexaff suspects that any user is under the age of 21, it reserves the right to suspend the account immediately and may request proof of age.

For ages 21 and above only. If someone you know is a minor, prevent them from using this platform and use a PIN or password on your device.

4 Deposits and Withdrawals

The rules regarding financial transactions on crickexaff are set out in detail below.

4.1 Deposits

The following payment methods can be used to deposit money on crickexaff:

  • bKash
  • Nagad
  • Rocket
  • Bank Transfer

The minimum deposit amount for each method is ৳200.

4.2 Withdrawals

The following rules apply when withdrawing money from crickexaff:

Item Details
Minimum Withdrawal ৳500
Standard Processing Time Within 1 hour
Withdrawal Method bKash, Nagad, Rocket, Bank Transfer
Verification Required Yes — identity verification is required before the first withdrawal

Withdrawal requests must be made through the same method used to make the deposit. Bank transfer may be permitted in exceptional circumstances.

4.3 Fund Security

crickexaff holds user funds in a separate account, kept apart from the platform's operational funds. This ensures that user money remains protected under all circumstances.

5 Bonuses and Promotions

crickexaff offers bonuses and promotional offers from time to time. All such offers are subject to specific terms.

5.1 Welcome Bonus

New users will receive a 100% bonus on their first deposit, up to a maximum of ৳20,000. To withdraw the bonus, a wagering requirement of 25 times the original bonus amount must be met.

For example:

  • Deposit ৳1,000 → Bonus ৳1,000 → Total Balance ৳2,000
  • Deposit ৳42,000 → Bonus ৳20,000 → Total Balance ৳62,000

5.2 Bonus Usage Rules

  • Bonus funds cannot be withdrawn directly; withdrawal is only possible after the wagering requirement has been met.
  • A bonus offer can only be used once per user account.
  • Wagering must be completed within the specified period while using bonus funds.
  • crickexaff reserves the right to change, suspend or cancel any bonus offer at any time.
  • If bonus abuse or fraud is suspected, crickexaff reserves the right to cancel the bonus and suspend the account.

Attempting to collect bonuses from multiple accounts will be treated as bonus fraud and may result in closure of all associated accounts.

6 Betting Rules

The following rules must be strictly followed when betting and playing games on crickexaff.

6.1 General Betting Rules

  • Once a bet is confirmed, it cannot be changed or cancelled.
  • crickexaff is not liable if a bet is not accepted due to a technical error.
  • If an event is cancelled in sports betting, the bet amount will be refunded.
  • crickexaff reserves the right to investigate suspicious or unusual betting patterns and to delay related payments.

6.2 Prohibited Activities

The following activities are strictly prohibited on crickexaff:

  • Betting using bots, automated software or artificial intelligence.
  • Arbitrage betting or advantage betting strategies that harm crickexaff.
  • Any form of hacking or interference with the platform's software or systems.
  • Collusion or coordinated match-fixing betting among multiple users.
  • Using the platform for money laundering or to conceal the source of illegal funds.

6.3 Game Results

All games on crickexaff are operated by certified Random Number Generators (RNG), which ensure fair play. Sports betting results are determined based on official data from the relevant sporting authority.

7 Account Closure

7.1 Account Closure by the User

Any user may close their account at any time by contacting crickexaff support. Remaining funds must be withdrawn before the account is closed. If a Self-Exclusion request is made, crickexaff will action it as soon as possible.

7.2 Account Closure by crickexaff

crickexaff reserves the right to suspend or close an account without prior notice in the following circumstances:

  • Violation of any clause of these terms.
  • Providing false identity or age information.
  • Involvement in fraud, deception or illegal activities.
  • A court order or directive from a regulatory authority.
  • The account remaining inactive for an extended period.

If an account is not closed for just cause, any remaining funds that have not been forfeited will be returned to the user.

8 Security and Privacy

crickexaff places the highest importance on the personal information and financial security of its users.

8.1 Data Protection

  • crickexaff uses SSL encryption technology to keep all data transfers secure.
  • Users' personal information is not sold or transferred to any third party.
  • For details on data collection and processing, please read our Privacy Policy.

8.2 Account Security

Users are required to follow the precautions below to protect their account:

  • Use a strong and unique password and change it regularly.
  • Do not share your login details with anyone.
  • Avoid logging in from public or shared devices.
  • Always log out after using your account.

If you suspect unauthorized access to your account, notify crickexaff support immediately.

9 Limitation of Liability

To the extent permitted by law, crickexaff bears no responsibility in the following cases:

9.1 Disclaimer of Liability

  • Loss or damage caused by internet disconnection or technical issues.
  • Loss of funds due to the user's own negligence or intentional error.
  • Delays or issues caused by third-party payment service providers.
  • Unforeseen circumstances (force majeure) such as natural disasters, server attacks, or government restrictions.
  • Issues caused by faults in the user's device or software.

9.2 Indemnification

The user agrees to indemnify crickexaff, its officers, employees, and partners against any claims, damages, or costs arising from their breach of these terms or any unlawful activity.

10 Responsible Gaming

crickexaff is deeply committed to the well-being of all users and places responsible gaming as its highest priority.

10.1 Self-Control Tools

crickexaff provides the following self-control features for users:

  • Setting deposit limits (daily, weekly, monthly).
  • Setting betting limits.
  • Temporary break (Cooling-off period).
  • Permanent self-exclusion (Self-Exclusion).

10.2 Support & Resources

If you notice signs of gaming addiction, seek help immediately. Contact crickexaff's 24/7 live chat or read our Responsible Gaming page for more details.

Remember — gaming is entertainment, not a source of income. Never bet more than you can afford.

11 Changes to Terms

crickexaff reserves the right to change, amend, or update these terms at any time. Users will be notified as far in advance as possible when significant changes are made to the terms.

11.1 Effectiveness of Changes

Revised terms will apply from the date of publication or from the effective date stated. Continued use of the platform after any revision means acceptance of the new terms. It is the user's responsibility to check this page regularly.

11.2 Applicable Law

These terms will be interpreted in accordance with applicable law. If any dispute arises regarding these terms, crickexaff will first attempt to resolve it through discussion.

12 Contact

If you have any questions or complaints regarding these terms, please contact the crickexaff support team:

crickexaff is always ready to provide a prompt and effective resolution to any of your concerns or questions.

Our support team speaks Bengali and is dedicated to providing the highest level of service to users in Bangladesh.

Last updated: 1 January 2026. Previous versions are available from the support team.